Electronic Fund Transfer Act - Regulation E was enacted to protect consumers from errors and fraud that could occur in these transactions. This course covers the requirements of the Act that apply to customer contact personnel.
| Price |
$130 Nonmembers / $95 Members |
| Course Credits |
AIB: 0 ; ICB: 1.0 (CFSSP, CRCM) |
| Prerequisites |
None |
| Required Software |
None |
| Optional Software |
Adobe Acrobat Reader and RealPlayer |
Audience
All levels of employees. Operations personnel who perform actual resolution for electronic fund transfer errors may need more in-depth training.
Learning Objectives
After completing this course, students will be able to:
- Explain the background of the Electronic Fund Transfer Act
- Describe the purpose of the Electronic Fund Transfer Act
- Describe requirements regarding issuance of access devices
- Explain the requirements related to preauthorized transfers
- Define an electronic funds transfer
- Describe how to handle a notice of error
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